Can't log in or seeing an error?

Try these checks first — many problems can be solved right away:

• Check account and password. Mind capitalization and stray spaces from copy-pasting.
• Try another network. Some networks reach AI services unreliably; switch and retry.
• Clear the browser cache, or use another browser or device.
• Watch for verification prompts. The platform may ask for e-mail verification — just follow the prompts.

If none of this works, send support your error screenshot and we will help you investigate.